Refund and Returns Policy

Draft — please review before launch.

Returns

If your item arrives damaged, defective or wrong, tell us within 7 days of delivery with photos or an unboxing video. We will send a replacement or a full refund.

For hygiene reasons, opened herbal products (hair oil, powders) cannot be returned unless they are damaged or wrong. Electronics must be unused, in original packaging, and not soldered or modified.

Cancellations

You can cancel any order before it is dispatched for a full refund.

Refunds

Approved refunds go back to your original payment method through Razorpay, usually within 5–7 working days.

How to request

Contact us through the Contact page with your order number.